Free UK shipping on orders over £25
1. Delivery Areas
We currently ship only within the United Kingdom using a tracked delivery service to ensure secure and reliable shipping.
2. Delivery Charges
Shipping costs are calculated automatically at checkout based on the order total.
3. Delivery Times
Please allow 2–3 working days for your order to be delivered from the date of dispatch.
We aim to dispatch all orders within 1 working day, subject to stock availability and order volume.
Note: Orders placed on weekends or public holidays will be processed the next working day.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status in real time.
5. Missed or Delayed Deliveries
If your order hasn’t arrived within 5 working days, please contact us at [email protected] with your order number, and we will assist you promptly.
6. Delivery Address Responsibility
Please ensure your shipping address is complete and accurate. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
7. Contact
For all delivery-related queries, contact us at:
Email: [email protected]
Phone: +44 7402 004248
Operated by Perfect Look London Ltd (Company No. 11931498, VAT GB322887289)
